Reference

Syarat dan Ketentuan result bullseye Indonesia

These Terms & Conditions govern your account, your transactions, and every interaction you have with result bullseye — from deposits via DANA, OVO, GoPay and QRIS through to…

Account eligibility applies where local law permitsDANA, OVO, GoPay & QRIS coveredWithdrawal terms clearly statedGoverned by applicable Indonesia regulationsUpdates communicated via registered email
result bullseye Syarat dan Ketentuan result bullseye Indonesia
CONTACT & DISPUTES

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or you believe a transaction was processed incorrectly, our support team is reachable around the clock. Players in Jakarta and Surabaya can expect a first response within 15 minutes via live chat during peak hours (07:00–24:00 WIB); email tickets are acknowledged within 4 hours. Formal disputes regarding account access or transaction disputes must be submitted in writing through the channels below.

Team online

Live Chat

Available 07:00–24:00 WIB every day. Raise a terms-related query directly through the chat widget in your account dashboard; our agents can pull your transaction log in real time to resolve disputes quickly.

Email Support

Send written disputes or formal terms queries to our support inbox. All emails receive a ticket reference within 4 hours; complex account or withdrawal disputes are reviewed within 1 working day.

In-Account Help Centre

Log in, head to Settings → Help Centre, and search the Terms & Conditions section directly. Each clause has a plain-language summary and a link to submit a clarification request without leaving your account page.

ACCOUNT SECURITY & DATA

How We Handle Your Data Under These Terms

result bullseye applies a defined set of data-handling practices that form part of these Terms & Conditions.

Data Retention Policy

We retain your account data for the period required by applicable regulations. After account closure, transaction logs are held for a minimum of 5 years before secure deletion, in line with standard financial record requirements.

Cookie Use Disclosed

We use session cookies to keep your account login active and analytics cookies to improve page performance. You can manage cookie preferences in your browser settings; disabling analytics cookies does not affect your account functionality.

Account Security Standards

Your password is hashed; we never store it in plain text. Two-step login verification is available in Settings → Security and we strongly encourage you to activate it, particularly if you access your account on a shared device.

Payment Data Handling

DANA, OVO, GoPay and QRIS credentials are processed through encrypted payment gateways. We do not store your full wallet credentials on our servers; only a masked reference ID is retained for transaction reconciliation.

Your Right to Request Changes

You may request a correction to your registered personal details at any time via Settings → Account or by emailing our support team. Identity re-verification is required for changes to your registered name or linked payment method.

Who to Contact for Data Concerns

For any data-related request — access, correction or deletion — email our data team directly with your account ID in the subject line. Requests are acknowledged within 2 business days and resolved within 14 calendar days.

Common Questions About Our Terms & Conditions

The questions below cover what Indonesian account holders ask most often about how these Terms & Conditions apply to their account, their payments and their data rights. If your question is not listed here, use the live chat or email channels described above.

No — you agree once when you open your account. However, if we publish a material update to the terms, you will be prompted to review and re-accept the revised version before your next session continues. We notify you by email in advance.

We email your registered address with a summary of the changes and the effective date. Your account remains accessible; you have 7 days to review the new terms. Continued use after that date constitutes acceptance. You may close your account before then if you do not agree.

Yes. All four payment rails are governed by Section 4 of the full agreement. Each method has its own clearance timeline noted at the point of transaction; any discrepancy must be flagged to support within 48 hours of the transaction timestamp.

Yes. Email our data team with your account ID as the subject. We acknowledge the request within 2 business days and deliver a structured copy of your account data within 14 calendar days, as outlined in the data-rights section of the terms.

Reach out via live chat (07:00–24:00 WIB) for immediate assistance, or submit a formal written dispute by email. Provide your account ID, the relevant transaction reference and the clause number you are querying; our team aims to respond within 1 working day.

Access depends on local law. We advise you to confirm that using our platform is permitted under the regulations applicable in your region before opening an account. These terms do not override any local legal obligation applicable to you.

Go to Settings → Account → Close Account, or submit a written request via email. Any pending withdrawal must be processed before closure completes. We confirm account closure within 3 business days and retain transaction records as outlined in the data retention clause.